KFSH virtual care is expanding at King Faisal Specialist Hospital and Research Centre’s Jeddah hospital, giving patients more options for specialized follow-up without an unnecessary hospital visit.

Key Takeaways

  • Virtual clinic visits at KFSH Jeddah rose 12.1% to 97,647 in 2025.
  • The hospital also introduced outpatient therapeutic plasma exchange for eligible patients.

KFSH virtual care and outpatient visits

The hospital announced the expansion on October 25, 2026. It reported that outpatient visits across core specialized services rose 15.5% to 132,368 in 2025, alongside the increase in virtual clinic visits.

The hospital said it is offering virtual and in-person care based on patients’ clinical needs. It also reported that referral decision time was reduced to 21 hours in 2025.

Care beyond hospital admission

Home healthcare visits reached 14,924 in 2025, up 11.8%, with selected services delivered at home when clinically appropriate. The introduction of therapeutic plasma exchange in outpatient clinics allows eligible patients to receive the treatment without an inpatient admission.

KFSH said it also enhanced digital channels and its contact center to improve access to information, appointments and services. Lymphoma and myeloma consultant Dr. Alfadel Alshaibani said patient feedback and satisfaction data are used to guide service development.

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