India Post revenue rose 25% year on year to ₹4,202 crore in the September 2026 quarter, driven by a 71% increase in parcel revenue, Union Communications Minister Jyotiraditya Scindia said on October 22. It was the department’s second consecutive quarter with revenue above ₹4,000 crore.
Key Takeaways
- First-half revenue increased nearly 24% to ₹8,213 crore.
- Parcel revenue grew faster than insurance and international business revenue.
- Expenditure coverage improved to 62%, excluding pension costs.
Table of Contents
- India Post revenue growth improves expenditure coverage
- Parcel growth leads gains across services
- Scindia calls for customer expansion and digitisation
- Conclusion
India Post revenue growth improves expenditure coverage
Revenue increased from ₹3,355 crore in the September 2025 quarter. For the first half of the current financial year, revenue reached ₹8,213 crore, compared with about ₹6,500 crore a year earlier.
The department’s expenditure coverage ratio, excluding pension costs, rose from 54% to 62%, an improvement of eight percentage points. That indicates stronger revenue coverage of spending, but the measure remained below full coverage and does not establish profitability after pension costs.
| Item | Details |
|---|---|
| Parcel revenue | Up 71% year on year in the September 2026 quarter. |
| PLI/RPLI premium revenue | Up 44% year on year in the September 2026 quarter. |
| International relations and global business revenue | Up 38% year on year in the September 2026 quarter. |
Parcel growth leads gains across services
Scindia identified parcels as the main driver of quarterly revenue growth. Postal Life Insurance and Rural Postal Life Insurance premium revenue also increased, alongside revenue from international relations and global business.
India Post’s Postal Life Insurance eligibility information describes a customer base spanning government employees, public-sector undertakings, banks, professionals and other eligible groups. That provides background on the insurance business; it is separate from the quarterly growth figures announced by Scindia.
Scindia calls for customer expansion and digitisation
Scindia urged chief postmaster generals to focus on acquiring and retaining customers while expanding business with government and private-sector clients. He also called for greater cross-selling of mail, parcel and insurance services.
The minister asked regional leaders to identify opportunities specific to their areas and use customer data analytics to deepen engagement across services. He called for measurable digitisation targets through platforms including Dak Seva and Dak Mitra.
These priorities describe the department’s intended operating direction, rather than completed improvements or quantified revenue guidance. No numerical digitisation targets or implementation deadlines were provided in the remarks.
Conclusion
India Post’s September-quarter results show stronger revenue and improved expenditure coverage. The stated operational priorities now centre on customer acquisition, cross-selling and measurable digitisation, with no implementation timetable specified.
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