A Blinkit refund scam complaint in Bengaluru alleges that a woman lost Rs 98,000 after calling a customer care number she found online to seek a refund for damaged curd. Police have registered a case and are investigating.

Key Takeaways

  • The customer ordered the curd on October 17, 2026, and sought help after the packet arrived damaged.
  • People posing as customer care representatives allegedly sent her a WhatsApp link and guided her through steps involving a payment app.
  • Central Cyber Crime police have registered a case; the source does not say whether any money has been recovered.

How the Blinkit refund scam unfolded

Soundarya, a 56-year-old homemaker, complained to the delivery agent when the packet arrived damaged. The agent advised her to contact customer care.

She searched online and called a number she found. The person who answered allegedly promised to arrange a refund and sent a WhatsApp link, asking her to upload a photograph of the damaged packet.

After she submitted the photograph, another person contacted her and asked her to open her digital payment account and check its balance. The complaint says the app disappeared from the screen when she entered her password. She then discovered that Rs 98,000 had been debited from her bank account.

Reporting a suspected payment fraud

Customers seeking help with a damaged Blinkit order can use the support options in the official app rather than relying on an unverified number found online. They should not disclose banking passwords, payment PINs or one-time passwords to a caller.

In India, people who discover an unauthorized debit can report cyber financial fraud through the 1930 helpline and contact their bank or payment provider through an official channel. Preserving transaction messages and conversations may help with a complaint. Prompt reporting may help efforts to trace or hold funds, but recovery is not guaranteed.

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